Hey Folks!
Got a spare minute and came to see what my friends at TU were up to...
All of you are right!
I does take me altogether too long to process your orders, I do get overwhelmed at times, emailing to get an order and PP invoice is a pain in the rear, and I am hard to get in touch with sometimes... (My wife is NOT looking over my shoulder, so I can say those things - if she were, I would have to claim perfection!)
There is a light at the end of the tunnel!
One reason for the email/PP Invoice is, as was said, the discount you guys get. I can't have that floating around out there, and PayPal is a bit of a challenge to allow discounts with discount codes...
The other (main) challenge is shipping charges - they vary so wildly by address. A guy 2 miles from you might pay up to $10 more due to UPS routes, residential, commercial, etc... If I were to charge a flat rate, some folks would be getting taken and some would be getting a bargain. Not fair that way.
The light? I have a completely new website being built that will take your order, remember you (login), look up your address and cross reference it with UPS, figure the correct shipping amount and when you order, it will apply the discount you are entitled to and correct shipping charges!
So - like I have told so many of you before, I am really sorry for delays. I do try to make up for it when I can, and the problem is within 2 - 3 months of being cured!
Next problem - packaging and storage issues... <to be continued>
Thanks again for all your support!
Dick