Ok, so Del and I finally worked out some new molds. Now I am ready to begin pouring my own. All excited. Ordered the molds, plastic and oil from Del. Gotta get glitter and color and etc, etc. So everyone says LC is the way to go not to mention they are less on most items compared to Barlow and others (I've got the spreadsheet to prove it)
I get home, look through my LC catalog, write it all out so I don't overspend. Get to work, first thing- call to LC. order placed . But she needs to call me back to confirm pricing (HUH?) She leaves me a message this afternoon- WOW 27% HIGHER than calculated from the catalog And because the unit pricing went up, I had to pay higher shipping too. (so don't tell me they don't make $ on s&h they're not sending anymore than before and USPS rates did not change this week)
I call her back. "What catalog are you using?" she asks "2003, the only one I have received" I said. "Oh, that's the problem, we just sent out the 2004 last week and we changed all pricing to reflect that" she says.
Had I placed my order last week, all would have been at the old pricing $49.99 vs $63.41
One week to deliver new catalogs? Not via USPS to the left coast.
Not the best way to treat a new customer. Back to the spreadsheet to update (once I get a new catalog that is). LC has left a bad taste in my mouth that I am sure that will surface on any future orders.