it just struck me as strange, still using Jaguar I thought it might be his server name, which doesn't mean anythign to us.
If it's for Mac, I'm gonna have to recommend Cyberduck, it should be listed on VT like LLSinbad mentioned. I hear there are better apps, but there are none cheaper!
Get your ducks in a row, find out the basic, pertinent info, then get in touch with someone that can help you further, but be sure and have everything handy already, such as ftp apps, files, passwords for you to log in, etc, to make it easier on everyone!