smallmouthaholic

Shawn's custom mold work AND PRICES are second to none! I'll allow a 2 month wait time for any future aluminum , custom molds.

Shawn has e-mailed me yesterday concerning the 2 molds I've been waiting for.(5 weeks)This morning we exchanged 5 prompt e-mails concerning final details w/both of these custom molds.They are being cut and will ship early next week. Needless to say,I'm greatly relieved

That's the proper way to treat customers-especially those who give you their c.c. info to keep on file and charge when necessary.Commercial accounts w/repeat business are the lifeblood for the small shop. I am investigating other sources for future custom mold work. No one is that good that they can treat customers so poorly and continue to stay in business-long term. The internet is a powerful tool.

A very poor attitude and lack of professional courtesy / honesty. Without question his custom molds are good-I've spent close to $1,000.00 on his custom molds in the past 6 months.That's not chump,hobby shop change. Remember,I'm in the tackle business . These molds are holding up the release of two new and excellent soft-bait products. I just wish I was quoted accurate delivery time since business depends on these molds and innovative product. A great deal of time and money goes into developing new products. It's extremely frustrating to get to the finish line and then wait 4+ extra weeks past the promised delivery date. I'm still waiting w/no correspondence. Seasonal products are no good in December.

I've had the same problem w/ 2 custom molds that are 4 weeks late.He has not answered e-mails or phone calls. I am disappointed-are there any other dependable custom mold manufactures out there? Molds in the past have always been later then promised-BUT when you get them,they are top-notch and truly a custom product.