Jeff and his guys are just swamped. The lure making part of their business is just a small part of what they do. They are not a huge operation either. The times I have been by there over the past few years they are always working their butts off to get orders out. Throw in the COVID and how hard it is to find reliable help and it all adds up. He posted this on the website:
Notice/Warning Up Front:
Expect delays with any new or old order up to 3-5 weeks minimum.
Calling multiple times over and over and hanging up will not help, actually makes it worse.
It's best to call once and leave a message after the first 2 weeks. Emailing more than once will also delay more time under 2 weeks at this time.
Not receiving any updates means your order is not complete. When you see movement with your credit card or bank account is when you can expect your order.
We do not take the money until the order is ready to ship so you are not out any money.
Basically we have 50 plus calls a day, multipul voice mails same customers, far to many hang ups and emails over and over with the same customer using both contacts. This slowing down production therefore delaying every order that comes in. We can not get to the bottom of calls and emails to process orders, please do not call over and over, one call or one email please.....
Spending an hour on every order searching, tracking, locating or stuck in mail or customs then no orders are being processed therefore lengthening the delivery even more.
....If you read this then expect delays.....
.....If you read this then expect delays.....
