Bilky's right. There's really no answer to your question as asked. Was it a stock item or custom? If they didn't have one in stock, how much production was already scheduled before you placed your order? I'm like you, I want it as soon as possible. I generally ask if an item is in stock to be shipped before I place the order, and if not, how long will it be before one is ready.
You could call the vendor (Skype is pretty reasonable anywhere in the world) and see what's up.
Hopefully it's just a glitch and all will work out.