I have had good and bad results with Mike's Reel Repair, but always the service is slow. They (Mike's) blame it on the Postal Service in Canada, but the last order I placed and prepaid, they lost or misplaced it and after 3 weeks it had not been shipped. I raised hell with them over the phone and they said they would get it right out...three more weeks went by and the oprder finally came in and it had the wrong bearings in it. I had ordered Ceramic bearings and they sent S.S. Needless to say in my book, you don't get three strikes, two strikes and they are out. i will be shopping elsewhere from now on.