rr316 Posted January 22, 2009 Report Share Posted January 22, 2009 Just thought some of you would like to know that www.staminainc.com just put up a new website that includes inventory on the web, so there willl be no more holding stuff waiting to fill your order, if it is not in stock it doesn't appear on the site. This should alleviate most of the problems people were complaining about with them as far as long ship times. I just got back from picking up my order and as always they were great to deal with and it was nice being able to see on the web what was in stock so I could switch on the fly with what I was ordering for spinnerbait blades. There phone ordering system is still being worked on so for now they just have website orders, but they did answer my email and even left me a telephone message last night telling me my order was ready to be picked up:yay: If you haven't ordered from them in awhile because of some of these problems you might wanna give her a try, free shipping with large orders really helps save some coin Quote Link to comment Share on other sites More sharing options...
smalljaw Posted January 22, 2009 Report Share Posted January 22, 2009 I just checked out Stamina's website and I can almost say that I'm officially done with them as a supplier for one big reason...PRICE! Maybe I'm wrong here and I noticed that every supplier has had price increases which is understandable but Stamina's increase is outragious. I last ordered from them in July and I was waiting for the new site and what I've seen really disappointed me, oh well, at least there are a good number of other suppliers that are still reasonable. Quote Link to comment Share on other sites More sharing options...
cadman Posted January 22, 2009 Report Share Posted January 22, 2009 They still have things that I like, however this past year, I was a bit disenchanted with them. I speak to quite a few guys there, and their service to willing to help people with questions has gone down. I hate to say it but I bought 13 lead molds, and they didn't get my business, because no-one there was willing to look into things for me. It seemed when I inquired about some things, it was a problem for them to give me answers. It's really sad, but I will still buy from them only what I need. Quote Link to comment Share on other sites More sharing options...
Spike-A-Pike Posted January 22, 2009 Report Share Posted January 22, 2009 I would call it a site under construction... There were several areas without photos or text; but the format looks pretty good. As for the pricing, tackle suppliers are in the same boat as the rest of us with prices changing without notice... Those increases are passed on. That's true of any tackle being sold, whether its Bill's Bait Shop, Wal-mart, or Bass Pro Shop, it's all a part of paying for the addiction of being a custom tackle maker. Quote Link to comment Share on other sites More sharing options...
Long Lake Lures Posted January 24, 2009 Report Share Posted January 24, 2009 I have ordered quite a bit from Stamina in the past, primarily because of their pricing on molds and the free shipping on Internet orders over $100. When I was on their new website, I did not see the free shipping notice and did not call in time today to check. Has anyone verified this lately? Thanks in advance. Dave Quote Link to comment Share on other sites More sharing options...
psv Posted January 24, 2009 Report Share Posted January 24, 2009 Dave, I didn't find free shipping option as well. Quote Link to comment Share on other sites More sharing options...
Long Lake Lures Posted January 24, 2009 Report Share Posted January 24, 2009 PSV, Thanks for the input. I'm getting old, but hoping that I wouldn't miss that detail. I will call them on Monday and post the info, if needed. Dave Quote Link to comment Share on other sites More sharing options...
Captain Rusty Posted January 29, 2009 Report Share Posted January 29, 2009 I sent them an email the other day with several concerns mostly identical to those expressed here. I feel the same way. The only reason I still order from them at all is they have just a few products I can't find anywhere else. I'm eager to see what their response is to my polite but frank criticism. I'll let you know if they say anything worthwhile. Quote Link to comment Share on other sites More sharing options...
cadman Posted January 29, 2009 Report Share Posted January 29, 2009 (edited) I spoke to a different guy today about a mold, and he was very courteous and helpful. However the person he reports to is the guy I had problems with. I was thinking about sending the owner a letter. I really liked working with the guys at Stamina, because they always helped me out, and it was a one on one type of arrangement. I don't know what happened. I will give you my feed back also. Captain Rusty, who did you send the e-mail to? I don't know who the owner is. Edited January 29, 2009 by cadman Quote Link to comment Share on other sites More sharing options...
Long Lake Lures Posted January 29, 2009 Report Share Posted January 29, 2009 I called today to check on an order and I asked about the free shipping. I was told(by a very pleasent lady whose name escapes me) that they will only ship for free for large orders now. Oh well- I guess that they didn't know how much that swayed my purchasing decision. Hope this helps. Dave Quote Link to comment Share on other sites More sharing options...
psv Posted January 29, 2009 Report Share Posted January 29, 2009 I'm just curious what is the large order definition :100$, 500$ or 1000$ ? Quote Link to comment Share on other sites More sharing options...
cadman Posted January 29, 2009 Report Share Posted January 29, 2009 I'm sure free shipping doesn't apply to phone orders, however that would be nice, and that would shift my purchases towards them. My orders are always $300.00 plus, since I always stock up on items to make sure I don't run out. I guess my feeling is this. In these times, I would think that companies would go a little out of there way to help keep their customers and to make them happy. I've always gone above and beyond with my customer service to help current and prospective customers. I have had some prospective customers, that have literally "wasted my time", and then they did not place orders. You know that is the way it is. I don't pour, paint and sell jigs to support my family it's extra gas money, and a great hobby to show off my stuff. Quote Link to comment Share on other sites More sharing options...
Captain Rusty Posted January 29, 2009 Report Share Posted January 29, 2009 I spoke to a different guy today about a mold, and he was very courteous and helpful. However the person he reports to is the guy I had problems with. I was thinking about sending the owner a letter. I really liked working with the guys at Stamina, because they always helped me out, and it was a one on one type of arrangement. I don't know what happened. I will give you my feed back also.Captain Rusty, who did you send the e-mail to? I don't know who the owner is. I just sent it to their generic info@... email address under the "contact us" link. Quote Link to comment Share on other sites More sharing options...
