papamark Posted April 14, 2009 Report Share Posted April 14, 2009 I know that most of you pour your own lead for Spinnerbaits and buzz baits. I orderd some from a company, (which will remain nameless) I thought I was getting a good deal, I made it clear what I wanted and how many I wanted. Well when I got them, they were two things that I thought were not quite right. ONE: I ordered 200 pieces but they made 220 and billed me for 220, even tho at the time of placing the order I wasn't told this - We make 10% more in case of defects and you are billed for those ! I sent them an e-mail and I was told that it is common practice to do that, I said Why should I pay for defects, they shouldn't leave your plant if they are defective. TWO: I ordered these with a certain hook and they are not the hooks I ordered. I wanted long shank and they made them with short shank. What I wanted to know, Is it common practice to automatically make 10% more and bill the customer for those in case of Defects. thanks Quote Link to comment Share on other sites More sharing options...
Gloomisman Posted April 14, 2009 Report Share Posted April 14, 2009 Honestly, I'm a no bs person. If I was in your position I'd want them to fix it or I'd go straight to the CC and file a claim. You shouldnt be responsible for their over production. Plus they screwed up the hook you wanted. I would want a refund of all of it. I'd just send it back and tell them to keep them and send me what I ordered. Quote Link to comment Share on other sites More sharing options...
reeves Posted April 14, 2009 Report Share Posted April 14, 2009 This is not a common practice at all. It may be for that company that you purchased them from only because they have a common practice of producing bad parts (just my guess). It also indicates the absence of any form of Quality Control. The fact that they produced them with the incorrect hook, to me anyway, is grounds enough to send them back. Tell them they are useless to you with the wrong hook. They can melt them down and salvage the hooks. I wouldn't accept them. Quote Link to comment Share on other sites More sharing options...
papamark Posted April 14, 2009 Author Report Share Posted April 14, 2009 (edited) I can still maybe able to use them, but not for what I wanted, its the fact that they charged me for 20 more than I ordered cause they said thats how its done in the industry and they were for bad ones if there were any. As far as the hooks go I cant even use them as spinner baits cause of the heavy wire, I guess lesson learned and I will never order form them again. Anyone need 220 wire forms,3/8 lead .051 wire with 32606N 4-0 short shank hooks ?? If you PM me I will tell you who they were. Edited April 14, 2009 by papamark Quote Link to comment Share on other sites More sharing options...
cadman Posted April 14, 2009 Report Share Posted April 14, 2009 papamark, I have never heard of this in the lead jig industry, other industries yes. That is just wrong. I would tell them to correct the overage and the wrong hooks, or you will take your business elsewhere. They won't stay in business for long that way. Just my worth. Quote Link to comment Share on other sites More sharing options...
reeves Posted April 14, 2009 Report Share Posted April 14, 2009 papamark, Not sure why, but am unable to send you a PM. I am curious as hell, so if you would please PM me I would appreciate it. Thanks. George Quote Link to comment Share on other sites More sharing options...
rsinyard Posted April 14, 2009 Report Share Posted April 14, 2009 I to have never heard of this practice. I wonder if their molds are setup that to get 200 they actually end up with 220? So they just go ahead and charge you for all of them. Anyway, I get mine from the most awesome place ever. The guy goes by the name of "Cadman" and he does excellent work...... Quote Link to comment Share on other sites More sharing options...
Vodkaman Posted April 14, 2009 Report Share Posted April 14, 2009 If I sold 200 of anything, I would probably add a few extra, but I certainly would not charge for them. If you do not complain and attempt to rectify the situation, they will continue to deal this way, thinking that it is acceptable. It is NOT acceptable, so complain. Dave Quote Link to comment Share on other sites More sharing options...
Gloomisman Posted April 14, 2009 Report Share Posted April 14, 2009 If I sold 200 of anything, I would probably add a few extra, but I certainly would not charge for them.If you do not complain and attempt to rectify the situation, they will continue to deal this way, thinking that it is acceptable. It is NOT acceptable, so complain. Dave I agree. I would not pay for them. Its not what you ordered nor what you agreed upon. I've delt with many wholesale companies that produce lures like pradco, LC, gamakatsu, etc. No one does this. If you buy 5k hooks there might be 5020 in the box. But you still pay x amount. the extra 20 if mistakes should be sold at a discount as blems or what the builder fishes. Quote Link to comment Share on other sites More sharing options...
now thats a fish Posted April 14, 2009 Report Share Posted April 14, 2009 papamark,Not sure why, but am unable to send you a PM. I am curious as hell, so if you would please PM me I would appreciate it. Thanks. George Hey George, F.Y.I.-If you put Papamark on your "contact list", you can PM from there....I also had the same problem. Eric Quote Link to comment Share on other sites More sharing options...
MTfishingrods Posted April 14, 2009 Report Share Posted April 14, 2009 Not only should you send them back but I would be done with them. What a bunch of BS. So not only is their quality bad but your supposed to pay for the poor quality ones also??? If its not a problem Papamark PM the company to me. I wont say anything, I just want to be sure to not do buisiness with them. Quote Link to comment Share on other sites More sharing options...
papamark Posted April 14, 2009 Author Report Share Posted April 14, 2009 Guys, I did complain with a e-mail and told them just what I thought. I had already paid by CC when I ordered them, I let them know in no uncertain terms that I would not in my Life time ever do business with them again. That I felt I was deceived and that I have learned my lesson. I do have a supplier that I ususally get stuff from, but I needed a special one done and was told they could do it. I was told no problem and I asked about a set up fee and was told ther was none. At least that part was true. Quote Link to comment Share on other sites More sharing options...
papamark Posted April 14, 2009 Author Report Share Posted April 14, 2009 George I think I sent you a PM but not sure - lol Quote Link to comment Share on other sites More sharing options...
reeves Posted April 14, 2009 Report Share Posted April 14, 2009 Mark, Nothing on my end yet. I think something is wrong with the PM system. I used it a half hour before trying to send to you with no problem, not only that this site seems to load very slow for me while others I visit are very rapid. If you don't mind, send by email to: reeves@dishmail.net George Quote Link to comment Share on other sites More sharing options...
papamark Posted April 14, 2009 Author Report Share Posted April 14, 2009 George E-mail sent Quote Link to comment Share on other sites More sharing options...
now thats a fish Posted April 15, 2009 Report Share Posted April 15, 2009 PM Received...Thanks Hopefully it'll work out for you in the long run. What comes around goes around. Eric Quote Link to comment Share on other sites More sharing options...
