bribass Posted June 1, 2017 Report Share Posted June 1, 2017 Has anyone been able to hear from them or get ahold of them? I know they've been busy but its been months now.. Thank you Quote Link to comment Share on other sites More sharing options...
BHLures Posted June 1, 2017 Report Share Posted June 1, 2017 Are you sure you have the right place? I just purchased a SS and stack of molds from them 2 weeks ago. Only took a week to get them, one was a custom tail mold. You might be thinking of BTS. He's been down for months, Bears just closed shop. But UltraMolds is running normal from what I can tell. Quote Link to comment Share on other sites More sharing options...
bribass Posted June 1, 2017 Author Report Share Posted June 1, 2017 Nope, Definitely Ultra... Chris and Rupert Cant get either of them to answer a email or a phone call have both their numbers Quote Link to comment Share on other sites More sharing options...
BHLures Posted June 1, 2017 Report Share Posted June 1, 2017 I used their contact form on the site a couple times and Rupert responded each time pretty quick. Maybe they'll see this thread too. Hope you hear back from them soon. Quote Link to comment Share on other sites More sharing options...
bryanmc Posted June 2, 2017 Report Share Posted June 2, 2017 Never had any significant lag in communicating with them by phone or email. Quote Link to comment Share on other sites More sharing options...
ute Posted June 2, 2017 Report Share Posted June 2, 2017 I ordered 4 molds last week, received them yesterday. Also, I received an email yesterday from Rupert with quotes on 3 different multi-cavity molds that I am going to order. I have found their service to always be excellent. I know that they are busier than a cat covering up, try calling Rupert direct. Quote Link to comment Share on other sites More sharing options...
2Brits Posted June 2, 2017 Report Share Posted June 2, 2017 (edited) Hi Bribass, Rupert here from Ultra. Sorry not sure who you are in the "real world". my cell is 318 265 3974 Please give me a call as soon as possible. If I don't pick up please leave a message and I'll get back to you. Edited June 2, 2017 by 2Brits 2 Quote Link to comment Share on other sites More sharing options...
bribass Posted June 6, 2017 Author Report Share Posted June 6, 2017 (edited) Hi Rupert Yup, Ive got that number also.. been calling/txting and leaving messages since Feb 17 Ill call ya again Thanks everyone else for the comments, glad to hear their still going strong just started to get concerned Edited June 6, 2017 by bribass Quote Link to comment Share on other sites More sharing options...
2Brits Posted June 6, 2017 Report Share Posted June 6, 2017 (edited) Hi Bribass, Still have no idea who you are!! Make sure you call me on 318 265 3974 that's my personal cell which has no missed calls or unreplied messages. Why not give me your number and I will call you today if you can get me your number before 5pm as I am leaving on business. Message it to me on here. Edited June 6, 2017 by 2Brits Quote Link to comment Share on other sites More sharing options...
ribeye Posted June 6, 2017 Report Share Posted June 6, 2017 I sent an email twice this week myself. I will and try to give Rupert a call also Quote Link to comment Share on other sites More sharing options...
SRJ Posted June 6, 2017 Report Share Posted June 6, 2017 Can't understand your problem. I spoke with Chris twice yesterday. Ordered the mini injection system Received email from cousin Rupert today saying mold I had ordered on Friday, was in the mail along with tracking information. Quote Link to comment Share on other sites More sharing options...
ribeye Posted June 7, 2017 Report Share Posted June 7, 2017 I'm a dummy. Check spam. 2 Quote Link to comment Share on other sites More sharing options...
mark poulson Posted June 7, 2017 Report Share Posted June 7, 2017 1 hour ago, ribeye said: I'm a dummy. Check spam. I've made that mistake, too, more often than I care to mention. 3 Quote Link to comment Share on other sites More sharing options...
IBHUFFY1 Posted June 8, 2017 Report Share Posted June 8, 2017 On 6/6/2017 at 7:01 PM, ribeye said: I'm a dummy. Check spam. More times than not, I resemble that remark. 2 Quote Link to comment Share on other sites More sharing options...