21xdc Posted September 3, 2020 Report Share Posted September 3, 2020 I can not get my order to take on the web site... I found a telephone number, called and left a message to call me back... I have not heard back. I have tried multiple times... Maybe I have an old number. Can someone post or PM me a good number to reach them for a telephone order? Thank you... Quote Link to comment Share on other sites More sharing options...
bryanmc Posted September 3, 2020 Report Share Posted September 3, 2020 Only one I've ever used is the one on the website. He always calls back in a day or three. He has a facebook presence as well. Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 4, 2020 Author Report Share Posted September 4, 2020 It's been a week at least... No call back... Please post the tele # you see on their site. I don't facebook. Quote Link to comment Share on other sites More sharing options...
alsworms Posted September 4, 2020 Report Share Posted September 4, 2020 Looks like their current contact info doesn't include a phone number. Only email, Facebook, and a "Contact Us" field. Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 5, 2020 Author Report Share Posted September 5, 2020 Correct... I'm not blind or stupid... LOL.. 1 Quote Link to comment Share on other sites More sharing options...
mark poulson Posted September 5, 2020 Report Share Posted September 5, 2020 1 hour ago, 21xdc said: Correct... I'm not blind or stupid... LOL.. As my kids would say, "Of course, we only have your word for it." Hahaha 1 Quote Link to comment Share on other sites More sharing options...
Mark Perry Posted September 5, 2020 Report Share Posted September 5, 2020 (edited) Jeff and his guys are just swamped. The lure making part of their business is just a small part of what they do. They are not a huge operation either. The times I have been by there over the past few years they are always working their butts off to get orders out. Throw in the COVID and how hard it is to find reliable help and it all adds up. He posted this on the website: Notice/Warning Up Front: Expect delays with any new or old order up to 3-5 weeks minimum. Calling multiple times over and over and hanging up will not help, actually makes it worse. It's best to call once and leave a message after the first 2 weeks. Emailing more than once will also delay more time under 2 weeks at this time. Not receiving any updates means your order is not complete. When you see movement with your credit card or bank account is when you can expect your order. We do not take the money until the order is ready to ship so you are not out any money. Basically we have 50 plus calls a day, multipul voice mails same customers, far to many hang ups and emails over and over with the same customer using both contacts. This slowing down production therefore delaying every order that comes in. We can not get to the bottom of calls and emails to process orders, please do not call over and over, one call or one email please..... Spending an hour on every order searching, tracking, locating or stuck in mail or customs then no orders are being processed therefore lengthening the delivery even more. ....If you read this then expect delays..... .....If you read this then expect delays..... Edited September 5, 2020 by Mark Perry Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 5, 2020 Author Report Share Posted September 5, 2020 Yes... I read that too... But since it's taking longer to get product, I'd like to get my order in ASAP... Mark, Maybe you could buy my order in person and ship it to me. You know I'll pay ya. Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 6, 2020 Author Report Share Posted September 6, 2020 3 hours ago, CNC Molds N Stuff said: MF Plastisol is available from some other vendors, but 5 gallon and larger only appears to be available from them direct. I would like to know where else I can buy 5 gallons of easy stretch.... Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 6, 2020 Author Report Share Posted September 6, 2020 (edited) I misunderstood... I thought it read but ONLY 5 gallon and larger only appears to be available from them "Other Vendors" Edited September 6, 2020 by 21xdc Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 6, 2020 Author Report Share Posted September 6, 2020 Where can I buy easy stretch by the gallon? Quote Link to comment Share on other sites More sharing options...
alsworms Posted September 6, 2020 Report Share Posted September 6, 2020 I'm a pest control guy and there are products and materials that I just can't get my hands on because of these trying times. I have been dealing with back orders and out of stock for months now. I'm sure that's the problem with MF. They have always been a very solid company and I'm sure things will turn around. Quote Link to comment Share on other sites More sharing options...
DaBehr Posted September 7, 2020 Report Share Posted September 7, 2020 This is a really tough times for small business owners. Bottom line seems to be no one wants to work. My brother owns a landscaping company and he is close to closing down because no one wants to work. He has lots of business, and no way to get it done. Seems counter intuitive that people are out of work, and yet no one wants to take the jobs! I have been buying from MF for 10 years or so and they were always great. I feel bad for them and others in a no win situation! 1 Quote Link to comment Share on other sites More sharing options...
mark poulson Posted September 7, 2020 Report Share Posted September 7, 2020 20 hours ago, DaBehr said: This is a really tough times for small business owners. Bottom line seems to be no one wants to work. My brother owns a landscaping company and he is close to closing down because no one wants to work. He has lots of business, and no way to get it done. Seems counter intuitive that people are out of work, and yet no one wants to take the jobs! I have been buying from MF for 10 years or so and they were always great. I feel bad for them and others in a no win situation! A lot of people I know are afraid to go back to work because of Covid 19. Quote Link to comment Share on other sites More sharing options...
Apdriver Posted September 8, 2020 Report Share Posted September 8, 2020 We were deemed essential employees from the very start. Scared? I dunno. I hate to think what would have happened if anybody called in and said they wouldn’t work because of COVID-19. Prolly would have been asked not to return to work. Different perspectives, I guess. 1 Quote Link to comment Share on other sites More sharing options...
mark poulson Posted September 9, 2020 Report Share Posted September 9, 2020 If someone has a family with vulnerable people at home, they might not want to put those family members at risk. Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 9, 2020 Author Report Share Posted September 9, 2020 Still no call back... Bad biz in my opinion.... Quote Link to comment Share on other sites More sharing options...
21xdc Posted September 29, 2020 Author Report Share Posted September 29, 2020 ***UPDATE*** I called last August... I just got a reply to the e-mail yesterday... 9-28-20.... Said they were sick for a few weeks and backed up.. Said they would call me Monday or Tuesday for sure... I replied " Please don't forget"... Still no call... Quote Link to comment Share on other sites More sharing options...
