No Thank You

[Painter1]

Rant warning.  I admit to becoming increasingly annoyed by point-of-purchase extra costs, from tipping at drive thru food service, to “technology fees”, etc.  I was just online buying some supplies from LPO and upped my order to get the free shipping (over $150) but upon checkout, with $158 in my cart, next window shows $2 “shipping” charge.  Upon final checkout the $2 is listed as “handling”.  I know it’s a small amount but it feels disingenuous.  I deleted the order.  

[mark poulson]

Let's hope people vote with their pocketbooks, like you did.

We all know it costs to run a business.  Be upfront about it, and give us the chance to decide if we're okay with what you charge.

[alsworms]

Try buying a concert ticket these days.  If it's anyone worth a crap, the hidden fees are outrageous.

I wanted to surprise my wife for her birthday and buy a couple Eagles tickets.  The seats I chose weren't bad at 160 bucks each.  Upon checkout, the total order was $510 for 2 tickets.  That's 150 bucks worth of BS in my opinion, so I didn't pull the trigger.  I'll buy the wife some jewelry or something.  At least she'll have something to show for it.  LOL

[SlowFISH]

Try taking an Uber to an airport - there are airport fees, car service fees, reservation fees... its like an extra 20 on top of the ride - crazy!  If my company wasn't paying for it - I'd probably walk.

[Tiderunner]

14 hours ago, alsworms said:

Try buying a concert ticket these days.  If it's anyone worth a crap, the hidden fees are outrageous.

I wanted to surprise my wife for her birthday and buy a couple Eagles tickets.  The seats I chose weren't bad at 160 bucks each.  Upon checkout, the total order was $510 for 2 tickets.  That's 150 bucks worth of BS in my opinion, so I didn't pull the trigger.  I'll buy the wife some jewelry or something.  At least she'll have something to show for it.  LOL

Been there done that. Just bought 3 tickets for an upcoming concert. Taxes and "convenience Fee" added up to the cost of another ticket. There was nothing convenient about this. Can't print tickets, they don't mail them.

I may be old, but at least I got to see the good bands! Cheaply!

18 hours ago, Painter1 said:

 Upon final checkout the $2 is listed as “handling”.  I know it’s a small amount but it feels disingenuous.  I deleted the order.  

I can't be sure, but if the shipper is UPS, they charge a fuel surcharge. But I thought it was around 2.50  Maybe that's this charge.

 

16 hours ago, mark poulson said:

Let's hope people vote with their pocketbooks, like you did.

We all know it costs to run a business.  Be upfront about it, and give us the chance to decide if we're okay with what you charge.

Agreed! I know if I have to pay a bit more for something, I automatically add stuff to my cart to get my money's worth. If I don't know in advance And I get to checkout, I just say nope, and buy somewhere else. There's a lot of suppliers nowadays all selling the same things we use.

[Driftwood]

15 hours ago, alsworms said:

Try buying a concert ticket these days.  If it's anyone worth a crap, the hidden fees are outrageous.

I wanted to surprise my wife for her birthday and buy a couple Eagles tickets.  The seats I chose weren't bad at 160 bucks each.  Upon checkout, the total order was $510 for 2 tickets.  That's 150 bucks worth of BS in my opinion, so I didn't pull the trigger.  I'll buy the wife some jewelry or something.  At least she'll have something to show for it.  LOL

If you are a vetran, join vet tix. We saw the eagles and just paid a $15.00 processing fee.https://www.1sttix.org/ref/4738276

I think this tip and surcharge crap has burned out a lot of us.

[alsworms]

3 hours ago, Driftwood said:

If you are a vetran, join vet tix. We saw the eagles and just paid a $15.00 processing fee.https://www.1sttix.org/ref/4738276

I think this tip and surcharge crap has burned out a lot of us.

Not a veteran, but you guys deserve the discount, brother!! 

[RedRum]

On 10/5/2023 at 1:54 PM, Painter1 said:

Rant warning.  I admit to becoming increasingly annoyed by point-of-purchase extra costs, from tipping at drive thru food service, to “technology fees”, etc.  I was just online buying some supplies from LPO and upped my order to get the free shipping (over $150) but upon checkout, with $158 in my cart, next window shows $2 “shipping” charge.  Upon final checkout the $2 is listed as “handling”.  I know it’s a small amount but it feels disingenuous.  I deleted the order.  

I’ve had quite a bit of hiccups with LPO and Lurecraft. 
It’s definitely disingenuous to offer one thing BUT!!! Handling is a joke, the costing of material should include all costs incurred prior to the sale. Shipping is separate and either charge it or don’t. 
That $2 is a low caliber insult valued to be more principle than $2 could ever buy. 

[cadman]

Unfortunately I agree. I have been a die hard LPO purchaser since the Stamina days. They have always had a large variety of products along with really good prices. However, I have noticed that many of their products I used to get, are no longer available, and their pricing has gone up substantially, along with their shipping. I have seen this happen in the last 3 or 4 years prior to Covid. It seems things have changed since they were bought out or merged with a couple of other companies. Sadly, I do not buy as many items from them as I used to. There are many other places to buy product. I am not overpaying for shipping or paying any extra handling fees.